Professional Experience

CRAFTMASTERS – Houston, TX
Contract Worker
Provide administrative support to Owner

Pencco, Inc– Sealy, TX Contract Worker
Provide administrative support to Owner

York International, a Johnson Controls Company – Houston, TX
Executive Assistant

Provide high-level administrative support to North America Service VP & GM with over $438 million in annual revenue.

Perform a variety of key field service support functions, addressing inquiries from corporate, regional and district personnel, communicating with service personnel regarding North America Service initiatives, and maintaining several internal and external database systems. Collaborate with Regional Personnel to oversee coordination of accurate HR manpower reports including personnel requisitions, organizational charts & headcount reports and other HR functions.

· Played key role in design of inter-office field service support intranet site, collaborating with Web developers to identify and define essential components of site functionality.
· Coordinated and hosted successful national service meetings for executive, regional and district managers, creating invitations and promotional materials, booking venues and guest speakers for several hundred attendees.

The Schumacher Group – Houston, TX
Executive Assistant / Office Manager

Served as Executive Assistant/Office Manager for the Sr. VP, Corporate Development & the Sr. VP/Regional Medical Officer, and assisted with the growth of the business to over 16 Texas based physician management groups to a multi-million dollar national leader in a matter of a few years.

Directed all administrative and project support efforts. Conducted in-depth business-development research and compiled results for review by proposal team. Developed presentations and scheduled all executive-level meetings and travel. I prepared bi-weekly time & expense and travel reports for the Management Team. I managed invoicing and billing processes.

· Designed, coordinated, and maintained vital competitive analysis process to facilitate implementation of aggressive company marketing strategy.
· Ensure certification status for contracted emergency personnel for hospital facilities.

Houston Casualty Insurance – Houston, TX
Regional Executive Assistant

Provide executive administrative support for VP of Aviation Underwriting and two Associate Underwriters in this successful insurance organization.

I oversaw a wide variety of administrative functions, supporting all executive-level projects and information-management processes. Compiled and analyzed data from monthly reports to prepare file presentations to executive management. I developed correspondence that facilitated effective communication and transfer of information between Insurance Companies, Underwriting Agencies and Intermediaries.

· Played key role in design of aviation department process & systems, collaborating with in-house and oversea underwriters.
· Significantly reduced time required to prepare and distribute reports by spearheading implementation of electronic reporting procedures.